FAQ

A: All sorts! We are experienced in providing property maintenance services at a whole range of property types, both big and small. These include schools, hospitals, aged care facilities and commercial and industrial properties like warehouses, manufacturing sites and factories.

A: It will save you time and hassle, so you can get on with the rest of your own work. We are the property maintenance experts, with the experienced tradespeople and all the equipment needed to carry out all those maintenance and repair tasks. You won’t need to worry about finding the right contractors, getting quotes, or purchasing equipment or machinery again – just send a quick email to us and we will take care of whatever the task is. We are fully insured and up-to-date with all industry requirements and legislation, so you won’t need to worry about or liability issues either. We pride ourselves on the convenient, prompt and expert service our team will provide you for all your property maintenance needs.

A: We think it’s our customer-centric approach that makes us different from the rest. Our approach to doing business is firmly centred on the needs of our clients. We tailor our services to suit every one of the properties we look after, and we are able to do this because we take the time to listen to our customers and find out what they need. The next step is to come up with a clear plan and timeline with a fully transparent costing for the work required. We work closely with property and facility managers and foster excellent working relationships with our clients, who know they can trust us to get the job done properly, efficiently and on time.

A: VIP Property Services Group honestly does provide individual service – this isn’t just marketing spin. Our new commercial and industrial clients are provided with the opportunity for a personal meeting with Darren, the owner of VIP Property Services Group. This means he can get a through briefing from the customer and an overview of the business, so we can then fully assess the services that VIP can provide that will match the requirements of the business.

A: We sure can! We are experts at setting up, carrying out, and revising preventative maintenance plans. We include ‘revising’, because preventative maintenance plans must be constantly assessed and amended to make sure they are kept up-to-date with a facility’s requirements and allow the work to be carried out in the most cost-effective way.

A: Yes. We are confident about promising this, because we have the resources and buying power of a large group of service providers, combined with a team of expert tradespeople and an extensive range of equipment ready to carry out any of your repair or maintenance needs. The efficiency of this approach definitely provides plenty of bang for your bucks.